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This Privacy Policy outlines how Polkas and Stripes ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on polkasandstripes.com  (the "Site"), or communicate with us (collectively, the "Services"). In this policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or any other individual whose information we collect.

Polkas and Stripes has created this Privacy Policy to show our commitment to protecting the privacy of users of our website.

Please take a moment to review this policy to understand how we handle personally identifiable information collected from our visitors and users.

This document is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011, under the Information Technology Act, 2000, which requires the publication of a privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

By providing your information or using the features offered by our website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as outlined in this Privacy Policy. You further agree that the collection, use, storage, and transfer of your information will not result in any loss or wrongful gain to you or any other individual.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree to the terms, please do not access or use any of our Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Collection and Use of Personal Information
Visitors can explore our website without sharing any personal details. However, to access our services and make purchases, users must register and provide certain information.

Information you provide directly through the website may include:

  • Basic contact information like your name, address, phone number, and email address.
  • Order details, including your name, billing address, shipping address, payment information, email address, and phone number.
  • Account information such as your username, password, and security questions.
  • Shopping activity, including items you browse, add to your cart, or save to your wishlist.
  • Customer support details, including any information you share while communicating with us, for instance, when sending a message through the Services.

Some features of the Services may require you to provide specific personal information. While you can choose not to share this information, doing so may limit your access to certain features or services.

Information We Collect through Cookies
To enhance the responsiveness of our site, we may use "cookies" or similar electronic tools to gather information. Usage data may include details about how you access and interact with our Site and Services, such as device information, browser details, network connection information, your IP address, and other data about your engagement with our Services.

Unless you voluntarily identify yourself (e.g., by registering), we cannot know who you are, even if a cookie is assigned to your device. A cookie cannot read data from your hard drive.

Information We Obtain from Third Parties
Additionally, we may gather information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, like Go Daddy .
  • Our payment processors, who collect payment details (e.g., bank account, credit/debit card information, billing address) to process your transactions and fulfil your orders, in order to provide you with the requested products or services as part of our contract with you.
  • When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we (or third parties we collaborate with) may automatically collect certain data through online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be managed according to this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties, nor for their policies or practices. For further details, please refer to the section below on Third-Party Websites and Links.

Link to Other Sites
Our Website may contain links to other sites. If you click on a third-party link, you will be directed to their sites. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites when you visit them. We have no control over them and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How We Disclose Personal Information
In certain situations, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. These situations may include:

  • With vendors or service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
  • With business and marketing partners, such as Go Daddy , to deliver services and provide targeted advertisements. For instance, we use Go Daddy  to facilitate personalized advertising through third-party services. Our partners will handle your information in line with their own privacy policies.
  • When you instruct us, request it, or give your consent for us to share specific information with third parties, such as for shipping products to you or when using social media widgets or login integrations, with your approval.

User Rights
As a user of our Services, you have several rights regarding your personal information, including:

  • Right to Access
    You have the right to request access to the personal information we hold about you. This includes details about how your information is being used and who it has been shared with.
  • Right to Correction
    If any of the information we hold about you is incorrect, incomplete, or outdated, you have the right to request corrections or updates.
  • Right to Erasure (Right to be Forgotten)
    You may request that we delete or remove your personal information where there is no compelling reason for us to continue using it. However, this right is not absolute and may be subject to certain legal obligations or legitimate interests.
  • Right to Restrict Processing
    You have the right to request that we limit the use of your personal information in certain circumstances, such as if you contest the accuracy of the data or object to its use.
  • Right to Object to Processing
    In certain cases, you have the right to object to the processing of your personal information, especially where we are using your information for direct marketing purposes or other legitimate interests.
  • Right to Data Portability
    You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit this data to another service provider where technically feasible.
  • Right to Withdraw Consent
    If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing based on consent before it was withdrawn.
  • Right to Lodge a Complaint
    If you believe that your rights have been violated, or if you have concerns about how we are processing your personal information, you have the right to file a complaint with a relevant data protection authority.
  • Right to Opt-Out of Marketing Communications
    You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

    Exercising Your Rights
    To exercise any of your rights, please contact us at [contact information]. We will respond to your request as soon as possible, and in compliance with any applicable laws. Please note that we may ask for verification of your identity before processing your request.

    Children’s Privacy
    Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Governing Law and Jurisdiction
    By accessing this website and/or Mobile App, you agree that all matters relating to your access to and use of this website and/or Mobile App and/or its products shall be governed by the laws of the Republic of India, without regard to the conflict of laws principles thereof.

    Complaints
    If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

    Contact
    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at polkas.stripes12@gmail.com or contact us at  204-A (Basement), Sant Nagar, East of Kailash New Delhi – 11006 India.